Privacy Policy

At Plan Digital, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you visit our website (plandigital.me) or engage with our services.

1. Who we are

Plan Digital DMCC (“Plan Digital”, “we”, “our”, or “us”) is a creative and digital agency headquartered in Dubai, UAE. We are registered and licensed as a FREEZONE Company under the Rules & Regulations of DMCC (Dubai Multi Commodities Centre).

Registered Office Address:
Plan Digital DMCC
Jumeirah Lake Towers (JLT), Cluster M,
HDS Business Tower, 34th Floor, Office No. 3441,
Dubai, United Arab Emirates

Website: https://plandigital.me
Email: hello@plandigital.ae
Whatsapp: +971 52 844 252

2. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us through forms, email, WhatsApp, or events, we may collect your name, email, phone number, and company details.
Usage Data: Information about your visit to our website (IP address, browser type, device type, pages viewed, time spent).
Cookies & Tracking: We use cookies to improve your browsing experience and measure site performance.
Campaign Data: If you participate in our marketing campaigns or activations, we may collect limited participant data necessary for campaign management.

3. How We Use Your Information

We use collected data to:

Comply with legal obligations.
Provide and improve our services.
Respond to inquiries and business communication.
Send proposals, updates, or marketing communications (only if you opt-in).
Analyze website usage and improve user experience.
Manage events, activations, and campaigns securely.

4. Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

Trusted Service Providers (e.g., hosting, analytics, email providers).
Event Partners or Platforms when necessary for campaign participation.
Legal Authorities when required to comply with the law.

5. Data Retention

Contact form submissions and email inquiries may be retained for up to 24 months for business purposes.
Campaign and event participation data is deleted once the campaign concludes, unless legally required to retain it.
Website analytics data may be stored for longer in anonymized form.

6. Your Rights

Depending on your location, you may have the right to:

Request access to the personal information we hold about you.
Request corrections or deletion of your data.
Opt out of receiving marketing communications.
Request information on how your data is processed.

To exercise these rights, please contact us at hello@plandigital.ae.

7. Cookies Policy

Our website uses cookies to:

Remember your preferences.
Analyze traffic with tools like Google Analytics.
Improve website performance.

You can disable cookies in your browser settings, though some site features may not function properly.

9. Data Security

Our website may include embedded content (e.g., videos from YouTube, Instagram posts, LinkedIn content). These third-party sites may collect data about you, use cookies, and track interactions. We are not responsible for their privacy practices.

10. Changes to This Policy

Plan Digital may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

For any privacy-related questions, please contact us:

Plan Digital DMCC
📍 Jumeirah Lake Towers (JLT), Cluster M, HDS Business Tower, 34th Floor, Office No. 3441,
📧 hello@plandigital.ae | 📞 +971 52 844 252

Company is Registered & Licensed as a FREEZONE Company under the Rules & Regulations of DMCC.